Returns & Exchanges
We want you to be completely satisfied with your Anna Sui purchase; therefore, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original shipping date. Please ensure all original tags remain attached and items are returned in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original designer packaging and include the printed return authorization slip inside the box.
Label and Ship
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our boutique team inspects the returned merchandise, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing